Terms and Conditions at ScribbleMagicLabGmbH
The ScribbleMagicLab site and all related rights are the property of ScribbleMagicLabGmbH, a company registered in Zurich, Switzerland. All copies, even partial copies, are prohibited without the explicit consent of a legal representative of ScribbleMagicLabGmbH.
We transform children’s drawings into sublimated drawings that are printed on selected objects. Your satisfaction is our number one priority. If you have any questions or ideas, or if something seems abnormal, please send us an e-mail to [email protected]
1. These terms and conditions apply to your orders.
Thank you for reading the full terms and conditions, as they apply to all your orders with us.
By sending your digital data and drawings or by clicking on the “I order / place the order” button (or similar) in our ordering tool, you signify your acceptance of the ScribbleMagicLab terms of sale.
2. Consent to use your data.
ScribbleMagicLab collects and uses your personal data under the Swiss law.
By accepting these terms and conditions of sale, you also agree to the use of this personal data.
The original photo of your drawing will be used by us as part of your order, will be stored for the creation of the sublime image and for marketing reasons, these drawings (original and sublimated) may be used or displayed by ScribbleMagicLab at any time on the site and / or on any media and / or social media.
The terms and conditions of sale here present the framework and terms in which ScribbleMagicLab uses your personal data, sells personalized objects with children’s drawings sublimated by our studios. They also dictate the obligations of the parties involved in purchases on this website.
ScribbleMagicLab reserves the right to modify these terms and conditions at any time by writing a new version on the website. In this case, the terms and conditions of sales that apply are those of the date of the order.
4. Products and Prices
Our selection of products is constantly adapted. You can find our current selection of products and prices on our website www.scibbleMagicLab.com. Special promotions are possible.
ScribbleMagicLab ensures that the information on the website is valid but we remain dependent on the nature and quality of the information provided.
Prices are in Euros, Swiss Francs or US Dollars depending on your location. The prices include the designer’s work to sublimate the design and the objects in question but in no case the shipping costs.
Prices include VAT at rates in line with the legal authority in force.
As soon as our laboratories receive your drawings, the work begins by following your instructions (if instructions). Orders will be confirmed immediately by email to your email address.
Since multiple suppliers and producers are used, multiple orders can be split and objects sent separately.
In some cases, we retain the right to refuse orders and without having to justify the reasons for the decision.
While your order is running, If it turns out that the images sent do not comply with the law, your order will not succeed.
Our team of designers will do their best to propose the best sublimated design within 48 hours but in case of large influx, an additional delay is possible. You will be informed regularly about the status of the order.
The customer has 48 hours to accept the sublimated design proposed by our team or ask for a modification. Beyond this deadline and without specific instructions, the submited design will be considered as valid and accepted by the customer.
Knowing that we have many different products, production times vary from 2-10 working days once the sublimated design accepted by the customer. Additional delays are possible depending on the availability of the product.
No products are stored. All ordered products are sent to production as soon as the sublimated images have been accepted. The products on the website are offered in limited stock available. If our suppliers can no longer meet the demand, our commitment will stop and ScribbleMagicLab will contact you to inform you and reimburse you.
Delivery times start once the product is sent.
In case of delay, the order is not canceled.
Transport is the responsibility of the transport company. The customer is responsible for checking the contents of the delivery upon arrival and making the necessary claims. Complaints must be made within a maximum of 3 days.
The transport costs are revealed during the validation of the order.
The customer is obliged to give a valid address in the chosen geographical area at the beginning. The purchaser is solely responsible for delivery problems if the indications related to the address or the name are incorrect and / or elements are missing.
ScribbleMagicLab retains the right to send goods separately if required.
If the order is multiple and these objects have different production times, the delivery time may also be longer than indicated.
The customer can see the status of his orders in his client area(dashboard).
7. Payment Terms
Online orders must be paid in accordance with the terms and conditions posted on our homepage. This may vary from country to country. Your choice of a method of payment gives ScribbleMagicLab permission to collect the sums due. In the event of default, ScribbleMagicLab may claim reimbursement of any bank costs and penalties incurred.
The payment is immediately made at the time of the order and is not related to the proposal of the sublimated design and / or its acceptance. According to the law, the amount paid by the customer is a commitment of the customer and can not be refunded.
8. Property Rights and Intellectual Property
All sublimated images remain the property of ScribbleMagicLab. The customer may not use the sublimated images for commercial purposes without the prior direct consent of a ScribbleMagicLab executive.
For marketing reasons, ScribbleMagicLab retains the right to use downloaded drawings and sublimated designs on the website and / or any other social media and marketing support.
The object remains the property of ScribbleMagicLabgmbH until the moment the order amount (VAT included) has been cashed.
All information, photos, images, films, data, graphics, drawings and texts are the property of ScribbleMagicLabGmbH.
No copying is permitted without a direct and explicit agreement of ScribbleMagicLabGmbH.
9. Return of item – cancellation
Because the products are customized, the customer can not ask ScribbleMagicLabGmbH to take back the products. Once the design is sublimated and validated by the buyer, the latter can no longer reject and / or change his / her opinion on the product ordered.
ScribbleMagicLabGmbH is responsible for the fulfillment of its obligations related to the purchase of the object.
But ScribbleMagicLabGmbH may be released from its responsibilities in whole or in part if the non-performance of the contract or erroneous execution was due to the buyer or problems related to a third party or exceptional event.
11. Law in force
The contractual relationship between the customer and ScribbleMagicLabGmbH is governed by the Swiss federal law. The courts of Zurich will be the courts applicable in case of dispute related to a contract. If one or more of the elements constituting these terms and conditions of sale were to become or become invalid or inoperative, this shall in no way affect the remaining provisions. The invalidity or the ineffective provision will be replaced by the valid provision that responds as much as possible to the intention. This also applies to any default in these provisions.